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Complaints

The department of Internal Affairs for the sindicatura municipality of Tijuana is authorized to safeguard the legality, honesty and efficiency of all public servants; and the assistance they provide to Mexican and foreign citizens.

We are ready to help you in a professional manner.

Any Mexican national or foreigner can use the format provided below, to file a complaint against police officers or any other public servant.

Note: Any information provided will be appended to the complaint in order to support the investigation. The complaint will be resolved if the officer o public servant is found responsible. We recommend that you provide, when possible, the name of the officer or official, the vehicle number and a physical description of the incident.

If you are not familiar with the city, describe the nearby businesses, warehouses or surrounding buildings.

If someone harmed you physically, in any way, shape or form, please acquire a medical record from the state district attorney and don't forget tot write the date and time of the incident.

The head officer of Internal Affairs of the sindicatura municipality of Tijuana is personally in charge of the proper operation of all public services.